3573422 · SEMESTER 1 · ACADEMIC YEAR 2026 - 2027

English Reading & Writing for Airline Business

Develop the English reading and writing skills needed in airline business operations, from understanding aviation documents and professional correspondence to writing incident reports and digital marketing content.

Instructor: Sam Larone Credits: 3 Year: 2
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COURSE INFORMATION

Course syllabus

The course outline, learning outcomes, teaching approach, and expectations for the semester.

Course description

English reading and writing skills for airline business operations; reading to increase vocabulary; reading for information; reading comprehension; reading strategies; operational document reading; sentence writing; paragraph writing; essay writing; short story writing; digital content writing; correct grammar, conjunction, and punctuation.

Course aims

This course develops students' knowledge of English grammar, sentence structures, and the principles of English reading and writing for the airline business. Students will apply this knowledge to further English-language learning, English proficiency examinations and competitions, and their future careers.

Course content is updated to remain current and better reflect the needs of employers in the aviation industry.

Course learning outcomes

By the end of the course, students should be able to:

  1. Use English reading and writing skills for work in the airline business.
  2. Demonstrate knowledge of specialized vocabulary used in the airline business.
  3. Read ICAO Annexes and Flight Manuals and write airline business reports.
  4. Use accurate sentence structures and grammar when writing for airline business operations.
  5. Write examples of advertising, marketing and public relations materials, or recruitment notices for the aviation industry.

Teaching and learning approach

Classes combine lectures with practical reading and writing exercises. Learning activities include pronunciation-reporting practice, aviation case studies, group work, presentations, and the use of social media to support student engagement.

Learning hours

45 Lecture hours
10 Practical hours
75 Independent study hours

Instructor consultation

"English corner" consultations will be available throughout the week on Mondays, Thursdays, and Fridays.

COURSE CONTENT

Unit descriptions

01

Introduction to English Language Skills

Explore the aviation and airline industries and develop essential English reading and writing skills. Focus on industry-related vocabulary, basic sentence structures, and reading comprehension.

02

Airline and Airport Terminology

Learn essential terminology related to airport facilities, ground handling, passenger services, check-in, boarding, baggage handling, cabin services, and aircraft operations.

03

Aviation Terminology and Vocabulary

Develop specialized aviation vocabulary, understand common abbreviations, and explore word formation, prefixes, suffixes, and word classes used in airline and aviation contexts.

04

Reading Comprehension Strategies

Develop effective reading strategies, including previewing, predicting, skimming, scanning, and identifying main ideas and supporting details in airline business texts.

05

Reading Airline Operational Documents

Learn to read and interpret airline timetables, flight schedules, digital flight availability, itineraries, electronic tickets, airport codes, and other operational travel documents.

06

Reading Safety and Service Documents

Explore aviation incident reports, safety manuals, emergency procedures, passenger announcements, and service information while developing the language skills needed to understand safety-related documents.

07

Professional Emails and Customer Communication

Develop professional business email writing skills, including responding to customer enquiries, handling passenger complaints, writing apologies, and communicating effectively in airline customer service.

08

Incident and Safety Report Writing

Learn to read, interpret, and write aviation incident and safety reports. Focus on report structure, factual descriptions, chronological sequencing, reported speech, and appropriate professional language.

09

Formal Writing, Essays and Short Stories

Develop formal writing skills through memoranda, paragraphs, essays, and aviation-related short stories. Explore organization, coherence, narrative structure, and effective proofreading.

10

Digital Content Writing for Airline Business

Develop digital communication skills by creating airline advertisements, recruitment notices, promotional messages, website content, and social media posts for different audiences and platforms.

LEARNING MATERIALS

Explore the units

Select a unit to open its presentation and learning materials.

GRADING

Assessment

Assessment methods and weights are shown below as specified in the course document.

Learning outcome and assessmentWeight
Participation10%
Assignments30%
Midterm Exam15%
Final Exam25%
Social Media Project20%
Total100%

FURTHER READING

Learning resources

The textbooks, reference materials and other resources listed in the official course outline.

Core textbooks

  1. English for Cabin Crew, Oxford
  2. English for Cabin Crew, Terence Gerighty
  3. English for Aviation, Oxford
  4. Aviation English for ICAO Compliance, Macmillan
  5. English in Airline Business

Recommended materials

  1. Skills for Success Reading and Writing 1–5, Oxford
  2. Career Reading Skills

Additional resources

  1. The Convention on International Civil Aviation (Annexes 1–18)
  2. Case-study readings from the internet
  3. Airline accident reports
  4. Airline safety manuals

CONTACT

Questions about the course?

Contact the course instructor for academic consultation. Please arrange an appointment in advance.